Client segregation

2009
united states

Client segregation refers to the practice of grouping clients or customers based on certain criteria or characteristics. This can involve separating clients into different categories or segments, such as based on their demographics, preferences, behaviors, or needs. The purpose of client segregation is to better understand and target specific groups of clients and to tailor marketing and customer service initiatives according to their unique requirements. By segmenting clients, businesses can effectively allocate resources and develop more personalized strategies to maximize customer satisfaction and loyalty.

Further reading

PRIEM R. (2020) "Asset Segregation at CSDs: Protecting Investors with a Level Playing Field", European Business Law Review, 31(5), pp. 917-946. Kluwer Law International. DOI: [1]

Kornrich S. (2009) "Entrepreneurship as econornic detour? Client segregation by race and class and the black white earnings gap among physicians", Work and Occupations, 36(4), pp. 400-431. . DOI: 10.1177/0730888409346822