Client segregation

Date and country of first publication

2009
Australia

Definition

Client segregation refers to the practice of grouping clients or customers based on certain criteria or characteristics. This can involve separating clients into different categories or segments, such as based on their demographics, preferences, behaviors, or needs. The purpose of client segregation is to better understand and target specific groups of clients and to tailor marketing and customer service initiatives according to their unique requirements. By segmenting clients, businesses can effectively allocate resources and develop more personalized strategies to maximize customer satisfaction and loyalty.

Client segregation appears in the following literature

Kornrich S. (2009). Entrepreneurship as econornic detour? Client segregation by race and class and the black white earnings gap among physicians. Work and Occupations, 36(4), 400-431. https://doi.org/10.1177/0730888409346822

PRIEM R. (202). Asset Segregation at CSDs: Protecting Investors with a Level Playing Field. European Business Law Review, 31(5), 917-946. Kluwer Law International.https://doi.org/